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% of referrals 
% of reverse referrals
| Apr | May | Jun | Jul | Aug | Sept | Oct | Nov | Dec | Jan | Feb | Mar | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| % of referrals | 70.4 | 73.7 | 67.3 | 63.1 | 71.4 | 69.5 | 64.6 | 69.8 | 63.3 | 76.9 | 70.2 | 75.3 |
| % of reverse referrals | 79.6 | 85.7 | 74.2 | 79.5 | 83.2 | 78.2 | 94.8 | 74.7 | 78.5 | 82.3 | 74.3 | 99.7 |
% of referrals % of reverse referrals
| 2014 | 2015 | 2016 | 2018 | 2019 | |
|---|---|---|---|---|---|
| % of referrals(interannual) | 68.5% | 75% | 73.0% | 69.6% | 70.7% |
| % of reverse referrals(interannual) | 70.7% | 69.9% | 81.5% | 82.1% | 80.5% |